Fountain of Grace Ltd
Website: fountainofgrace.co.uk
Phone: +44 7815 636599
Email: info@fountainofgrace.co.uk
Office Address: 37 Harvest Way, Nuneaton, England, CV10 0FJ
GDPR Compliance Statement
Fountain of Grace Ltd (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Data Controller
Fountain of Grace Ltd is the data controller responsible for the processing of your personal data.
2. Lawful Basis for Processing
We process personal data under the following lawful bases:
Consent
Contractual necessity
Legal obligation
Legitimate interests
3. What Data We Collect
We may collect the following categories of data:
Personal identification information (name, address, email, phone number)
Service-related information
Payment information (processed through secure third‑party providers)
Technical data (cookies, IP address, browser type, browsing behaviour)
4. How Your Data Is Used
We may use your data to:
Provide and manage our services
Communicate with you
Process payments
Improve website functionality
Comply with legal obligations
5. Data Sharing and Transfers
We do not sell your personal data. Data may be shared with:
Professional service providers (IT, payment processors)
Legal or regulatory authorities when required
We do not transfer data outside the UK unless adequate safeguards are in place.
6. Data Retention
We retain data only for as long as necessary for the purposes for which it was collected or as required by law.
7. Your Rights
Under UK GDPR, you have the right to:
Access your data
Rectify inaccuracies
Request erasure
Restrict processing
Object to processing
Data portability
Withdraw consent at any time
To exercise these rights, contact us at: info@fountainofgrace.co.uk.
8. Complaints
You may lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
Terms and Conditions
These Terms and Conditions govern your use of fountainofgrace.co.uk and the services provided by Fountain of Grace Ltd.
1. Acceptance of Terms
By accessing or using our website, you agree to be bound by these Terms.
2. Services
We provide products and/or services as described on our website. We reserve the right to update or modify service offerings at any time.
3. User Responsibilities
You agree not to misuse the website, disrupt functionality, or engage in unlawful activity.
4. Pricing and Payment
Prices are listed on the website and may change without notice. Payments must be made through approved methods.
5. Limitation of Liability
We are not liable for:
Losses caused by factors beyond our control
Indirect, incidental, or consequential damages
Website downtime or technical issues
6. Intellectual Property
All content on the website is the property of Fountain of Grace Ltd unless otherwise stated. You may not reproduce or distribute without permission.
7. Termination
We reserve the right to suspend or terminate access to the website for breach of terms.
8. Governing Law
These Terms are governed by the laws of England and Wales.
Privacy Policy
This Privacy Policy explains how we handle your personal data.
1. Information We Collect
We may collect personal, technical, and usage data when you:
Use our website
Contact us via phone or email
Register for services
2. How We Use Your Information
We use your information to:
Provide services
Communicate with you
Improve user experience
Meet legal obligations
3. Data Security
We use secure technical and organisational measures to safeguard your data.
4. Third‑Party Links
Our website may contain links to third‑party websites. We are not responsible for their content or privacy practices.
5. Children’s Data
We do not knowingly collect data from children under 16.
Cookies Policy
This Cookies Policy explains how we use cookies on fountainofgrace.co.uk.
1. What Are Cookies?
Cookies are small text files stored on your device to enhance website functionality and user experience.
2. Types of Cookies We Use
Essential cookies: Required for website operation.
Analytical/performance cookies: Help us understand how visitors use the site.
Functionality cookies: Enhance user experience.
3. Managing Cookies
You can modify your browser settings to block or delete cookies. Doing so may affect website functionality.
Contact Us
For questions about these policies, please contact:
Email: info@fountainofgrace.co.uk
Phone: +44 7815 636599
Address: 37 Harvest Way, Nuneaton, England, CV10 0FJ
Last Updated: 26/11/2025