Fountain of Grace Ltd – GDPR Privacy Policy
Website: https://fountainofgrace.co.uk
Business Name: Fountain of Grace Ltd
Address: 37 Harvest Way, Nuneaton, England, CV10 0FJ
Email: info@fountainofgrace.co.uk
Phone: +44 7815 636599
Last Updated: 26/11/2025
1. Introduction
This Privacy Policy explains how Fountain of Grace Ltd (“we”, “us”, “our”) collects, uses, stores, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website or services, you agree to the practices described in this policy.
2. Data Controller
Fountain of Grace Ltd is the Data Controller responsible for your personal data.
If you have questions about this policy or how we handle your data, please contact us at info@fountainofgrace.co.uk.
3. Personal Data We Collect
We may collect and process the following categories of personal data:
3.1 Data You Provide Directly
Full name
Postal address
Email address
Phone number
Payment details (handled securely by third-party processors)
Service-related information when you contact us or submit a form
3.2 Data Collected Automatically
IP address
Browser type and version
Device information
Website usage data (via cookies and analytics tools)
3.3 Data From Third Parties
Payment providers
Service partners
Public records (when legally required)
4. How We Use Your Personal Data
We use your information to:
Provide products and services you request
Respond to enquiries
Process and manage payments
Improve website functionality and user experience
Send administrative information
Maintain internal records
Comply with legal and regulatory obligations
We do not sell your personal data.
5. Legal Basis for Processing Personal Data
We process your personal data under the following lawful bases:
Consent – when you give us permission (e.g., newsletter signup)
Contract – to deliver services or products you have requested
Legal Obligation – to comply with UK laws
Legitimate Interests – to operate and improve our business
6. Data Sharing
We may share your data with:
IT service providers
Payment processors
Professional advisors (e.g., accountants, legal consultants)
Regulatory authorities when required by law
All third-party processors are required to protect your data in accordance with UK GDPR.
7. International Data Transfers
We do not transfer your personal data outside the UK unless:
The destination country has adequate data protection laws, or
We use legally approved transfer mechanisms (e.g., Standard Contractual Clauses)
8. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
9. Your Rights Under UK GDPR
You have the right to:
Access your personal data
Rectify inaccurate or incomplete data
Erase your data (“right to be forgotten”)
Restrict or object to processing
Data portability
Withdraw consent at any time
To exercise your rights, contact us at info@fountainofgrace.co.uk.
10. Cookies
Our website uses cookies to enhance user experience and analyse website traffic.
For more details, please see our Cookies Policy.
11. Data Security
We implement appropriate security measures to protect your data from:
Unauthorised access
Loss or theft
Alteration or misuse
However, no internet-based service is 100% secure.
12. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
13. Changes to This Privacy Policy
We may update this policy from time to time.
Changes will be posted on this page with the updated date.
14. Contact Information
For questions, concerns, or requests, please contact:
Fountain of Grace Ltd
Email: info@fountainofgrace.co.uk
Phone: +44 7815 636599
Address: 37 Harvest Way, Nuneaton, England, CV10 0FJ